THE DELIVERY

We do our best to ship orders as quickly as possible. We ensure that the announced deadlines are respected in order to fully satisfy our customers.

 

Our shipments are made via BPOST (for Belgium), then by international BPOST for France and the rest of the world. We adapt the delivery costs according to the amount of your basket.

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Shipping times

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We generally observe a shipping time of 48 to 72 hours. This period is displayed on the sheet of each item and may vary depending on the period.

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Delivery time

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The delivery time varies depending on the country and the mode of transport. For Belgium, delivery is made within 24 hours. For France, we observe a transit time of 3 to 5 days. For the rest of the world, we observe a delay of up to 12 days.

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Shipping cost

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Prices are displayed on product pages and in the shopping cart prior to payment validation.

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Parcel tracking

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Once your package has been dispatched, you will receive a confirmation email from us and then from our logistics partner. Via this e-mail you get a tracking link to allow you to view the progress of your order. In case of questions on this subject, we recommend that you first contact the carrier BPOST in order to obtain prompt assistance. In the event of a problem, our service remains available to assist you.

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Delivery problem

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We invite you to contact the carrier beforehand in order to resolve the problem quickly. Our service is also available by email at contact@hoodielash.com

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